Time & Materials – On Site
Data Financial, Inc. offers on-site equipment repair and preventive maintenance (subject to geographic restrictions).
- Rapid response service dispatch
- Equipment serviced on a time and materials basis
- Service call charge includes first hour on-site service
- Additional work will be billed in quarter-hour increments; Parts are billable
Depot Service
Equipment shipped to our facility will be expertly repaired.
- Phone support is available to determine if shipment is required
- Data Financial, Inc. is able to provide shipping materials and pickup service if needed (billable)
- Equipment is shipped to our depot repair facility and inspected at no charge
- Repair costs are estimated and customer receives notification of expected charges
- Customer may elect to have repairs completed
- Equipment is returned to customer
Service Agreement / Limited
Keep your equipment in top condition. Yearly maintenance/service visits often alleviate problems in advance.
- Rapid response service dispatch
- All equipment under contract is serviced free of labor charges
Parts are billable. - Annual Preventative Service Inspection
This fine tunes equipment to ensure maximum performance. - Technical phone support
- Loaner equipment
Offered at a discounted rate when under this contract.
Service Agreement / Full Service
Provides maximum peace-of-mind when equipment needs require exceptional performance at all times.
- Rapid response service dispatch
- All equipment under contract is serviced free of labor charges
- Annual Preventative Service Inspection
This fine tunes equipment to ensure maximum performance. - Technical phone support
- Access to loaner equipment if available
No additional charge if under this contract. - No parts charges
Wearable, consumable or discontinued parts by the manufacturer are excluded from this coverage.