Return Policy

Need assistance with a return?

Contact Customer Service at 1-800-334-8334, M-F 8:00 AM - 4:00 PM Central Time.

Use our contact form and include your order number to request a return.

Products purchased from Data Financial, Inc. (standard orders with non-custom equipment, including accessories) may be returned upon receiving consent and issuance of a Return Authorization Number.

How Do I Qualify for the 7 Day Money Back Guarantee?

Return items in new condition with the original packaging and accessories within 7 days of receiving the order. Returns not in original packaging will incur a 20% restocking fee.

The 7 Day Money Back Guarantee refund covers product charges minus actual shipping costs.

Important Considerations:

  • Customers may request return UPS return label (deducted from refund) or return at their own expense.
  • Return shipping and shipping insurance is the responsibility of the customer for all products shipped via a Freight carrier.
  • Products returned after 7 days are not covered by the 7 Day Money Back Guarantee
  • A restocking fee of 20% of the item purchase price will be assessed to any products returned within 8-30 days
  • Products must be returned within 30 days of receipt.  No returns after 30 days

The items below are final sales and not subject to return:

  • Digital Conversion Microfiche Equipment
  • Check Encoders (Due to free custom programming)
  • Any custom ordered or individually configured equipment
  • Any Safe or item shipped with a freight carrier
  • Used equipment
  • Special Order Items (noted on product page explain return policy)